Privacy policy

BUNATY (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you use bunaty.com, how we use it, and the rights you have under UK GDPR.

1. Information we collect

Order details: name, billing address, shipping address, email, phone number, items purchased.
Account details (if you create an account): email and password (encrypted).
Payment information: processed securely by Shopify Payments and PayPal. We never see or store your full card number.
Communications: emails you send to support@bunaty.com and our replies.
Site usage: IP address, browser type, pages visited, items viewed, time on site — collected via cookies and analytics for performance and marketing.

2. How we use your information

To process and ship your orders.
To provide customer support and respond to your questions.
To send order confirmations, shipping notifications and (if you opt in) marketing emails.
To improve our site, products and customer experience.
To prevent fraud, detect suspicious activity and comply with UK law.

3. Sharing your information

We share only what is required to fulfil your order or run the business:

Shopify — our e-commerce platform.
Shopify Payments and PayPal — to process card and PayPal transactions.
Royal Mail and partner couriers — to deliver your order.
Email and analytics providers — to send transactional emails and measure site performance.

We do not sell your personal information.

4. Cookies and analytics

We use cookies and similar technologies for cart functionality, login state, performance analytics and advertising. You can disable non-essential cookies via your browser settings or our cookie banner.

5. Your rights

Under UK GDPR you may request access to your data, correction, deletion, or to opt out of marketing. Email support@bunaty.com and we’ll respond within 30 days.

6. Data retention

Order records are retained for 7 years for tax and accounting reasons. Marketing data is retained until you unsubscribe. Account data is deleted within 30 days of an account deletion request.

7. Security

bunaty.com runs over HTTPS. Payments are PCI-compliant via Shopify Payments and PayPal. Internal access to customer data is restricted to authorised personnel only.

8. Contact

Questions about this policy or your personal data? Email support@bunaty.com.

BUNATY · Designed in London · United Kingdom